Shopping Online
Prices and GST
Choosing a Currency
Browsing
Searching for products
Registering
Using the Shopping Basket
Going through check out
Email Notifications you will receive
Prices and GST
All prices shown on this website are in Australian Dollars (AUD) by default and include GST (a 10% sales tax payable by all Australian customers).
Choosing a Currency
The default currency on the My Parrot Shop website is Australian Dollars. Selecting a currency from the drop down box on the left hand side of the screen changes all the prices on the website (including shipping and totals when you go through the checkout) to show its approximate value in the selected currency.
Please be aware that all transactions are carried out in Australian Dollars only and the currency function is only there to help you APPROXIMATE what your order will cost in your own currency.
Browsing
The left column of our web site displays the navigation panel for our products (as opposed to the buttons along the top of the screen, which are for general information). Our stock is organized by product type, and some categories are then sub-divided into sizes. Any items we felt crossed the size barrier will be listed under small and medium birds, or medium and large birds etc. You can also view all the products for that category by clicking on the category title.
Searching for Products
If you’re after a particular toy, there is a search box located at the top right of the website. When you type in a word, the search engine will search all product titles and descriptions for that word. You can type in more than one word, however it will broaden rather than a narrow your search unless your write an ‘and’ between the words. You will find that the search button can be used to a wonderful effect, if you’re after a certain brand of toy, or a quality like “long and lasting”, or even a certain component like “wiffle” ball.
Please note - the search box does not look through the text on the information pages, only product pages.
Registering
Registering involves providing your name, shipping address and contact details and will need to be done if you make an order or want to check the postage costs of something. The information you provide is kept on our secure database so you can track the progress of your order. It also means you only need to enter your details once, saving yourself considerable time in the future. My Parrot Shop guarantees to never disclose, sell, rent or exchange your personal details to any third party for any reason.
Using the Shopping Basket
Adding items to your Shopping Basket
If you want to purchase an item, simply click the "Add" or "Add to Basket" button to put it in your shopping basket.
If you want to add more than one of something press the "Add" button repeatedly or, when you are on the individual product page, there is a box beside the 'Add to Basket' button where you can adjust before you press the "Add" button.
Viewing what's in your Shopping Basket
If, at any time you wish to see what is in your shopping basket, you can either hover over the bright orange "View Basket" button (found near the top on the left hand side of your screen) for a summary of what’s in your basket or you can click on the button to be taken directly to it for a proper inspection.
To exit from the shopping cart simply choose an option from the left side of the screen or press ‘back’ on your browser.
Changing what's in your Shopping Basket
You can remove items simply by clicking the red cross to the left of the product picture and quantity column. You can also adjust quantities by entering in the details and clicking the "update quantities" button found at the base of the quantity column.
Going Through Checkout
Order
When you are ready to make your purchase, go to the shopping basket (click the orange "View Basket" button), scroll down to the bottom of your list of items and click "Continue".
N.B. Shipping and GST amounts only show once you have registered or you have logged in. If you haven’t done this when you click "Continue" the website will request you to do so before allowing you move on to the payment screen.
Payment
The next screen is where you select how you would like to pay for your order and add any comments or requests. e.g. ask for a particular colour combination, or provide special delivery instructions.
More information about payment options.
Clicking continue will either take you to a screen that shows your order along with all the appropriate details you need in order to pay via the method you selected (e.g. if you chose to do a bank transfer it would show you our bank details) or you will be transferred to the PayPal website to process your credit card transaction securely over the internet.
Email Notifications you will receive
Order Confirmation: You will automatically receive an email from our website to confirm that your order has been received.
Payment Confirmation: When you use PayPal to pay for your order you will receive an email from Paypal confirming that the transaction was successful.
Shipping Confirmation: You will receive an email from the person who packed your order (via the website) to let you know when your order has been posted. We endeavour to post orders out by the next business day and include a detailed invoice in the package.
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